Its uncomfortable for people to ask patients for money, says Tinsley. 5 Mental Health Tips to Keep Your Elderly Loved Ones Healthy, Boost Your Mental Health With These Tips for Office Workers, Essential Mental Health Tips for a Smooth Transition Back to School, How to Keep Your Mental Health in Check During the Holidays. The ICD-10 CM code for obesity is __________. In alphabetic filing, a patients first name is the __________ filing unit. The total on the __________ should match the total on the bank deposit slip. C Offer to call the insurance carrier and explain the charges. The other 5-10% are alternative question types (drag and drop, multi-select, etc). Refunds are only available to applicants who request to withdraw within three business days after receipt by the NCCT. Which of the following statements regarding EFT is false? Once you find the appropriate Quizlet, you can begin studying. Mongillos practice sends a text message to patients as soon as their account includes a patient responsibility. B.hilarious and happy. That tuned the co-pay into an overpayment. a. a misquote is sometimes made and the medical assistant should not be concerned. 800+ practice questions to help you study. Test-Guide.com was founded by a group of educators with a passion for preparing students to succeed on their exams. Do not accept checks made out for more money than owed. It is important to know a patients insurance carrier before looking up the cost of a procedure in the fee schedule. If you like these NCCT practice questions, please share us with your friends and colleagues. A: There are 100 questions on the Chapter 26 Quizlet. Checks are documented individually on a deposit slip. OTC stands for over-the-counter. 4.H&H stands for: Each insurance carrier will have its own negotiated fee schedule. True or false? Drive-up virus testing. Ms. Richardson states her insurance carrier is refusing to pay the charges for Dr. Martins office visit and lab today. All office equipment should be documented on the office inventory and checked for regular maintenance and repair so they are in proper working order for patient use. She asks for the medical assistants help in solving this matter. 4. Medical students and residents are among medicines biggest advocates. Third party checks have a greater risk of being NSF. Find out why this form of supervision should be allowed on a permanent basis. This will increase your chances of picking the correct answer. A. the number of WBCs in a given volume of blood. There are two possible fees for the NCCT exam: The NCCT/NCMA exam is scored on a pass/fail basis. Looking for study resources for the CMA (AAMA) Certification Exam? Ask the vendor to waive its implementation fee. ContentsJob description Duties and responsibilities Qualifications and skills Education and training Salary and benefits Job outlook Career paths Pros and cons Agency types FAQs Many travel agencies offer opportunities for Medical assistants to travel with them and work in a variety of settings. Android, The best in medicine, delivered to your mailbox. When accepting a credit card for payment, the medical assistant should verify the name and the expiration date on the credit card. Mongillo doesnt want patients to forgo or delay care because they cant afford it. To minimize questions, be sure to send a clear and concise invoice. Prepare for your Chapter 26 quiz with Quizlet. Medical Assisting Ch. 31 Flashcards | Quizlet If that happens, the overpayment amount belongs to the patient since he or she purchased the other insurance plan. EFT still has a corresponding remittance advice (RA). Quizlet is a website that provides online tools for studying and test preparation. The Alzheimers Disease handout is found under what category of the Patient Education record? Their newest title is Advanced Medical Billing Marketing for the New Economy. Perform bandaging and other aftercare procedures. A medical practice is a business, says Tinsley. The procedural code for Diagnostic Mammogram of both breasts is __________. Prior authorization forms have both an effective and expiration date. This credit balance is not actually an overpayment. It is good practice to document the date and time you attempt to call patients about collections on accounts. The way you treat the patient directly impacts how theyll react to the debt, he says. When a patient gives permission for the insurance carrier to pay the provider directly, this is called: True or false? The NCCT certification exam consists of 165 total questions. Where will the user obtain the charge for service to document on the Insurance Tracer? -Patient rights In either case, it is important that the overpayment be promptly returned to the appropriate person or payer. Brought to you by CareCloud. | Concierge Medicine 2.0 by Castle Connolly Private Health Partners, | Implementing the Topcon Ocular Telehealth Platform, | Locum Tenens, brought to you by LocumLife, | Medical Economics 100th Anniversary, Implementing the Topcon Ocular Telehealth Platform, Locum Tenens, brought to you by LocumLife. If you want some more help, consider using our recommendedmedical assistant test prep. If you need additional help, there are a number of other study tools available on Quizlet. -Infection control -Safety The advantages of using sample NCCT/NCMA tests include: The NCCT certification exam consists of 165 total questions. Physicians, practice staff and other interested stakeholders are encouraged to join. She had been feeling fine until last week when she started feeling very tired. Eliminate any answer choices that you know are wrong. iPhone or The Insurance Claim Tracer is generated from the Correspondence function of SimChart for the Medical Office. If you have any questions, please ask your instructor. Understand and comply with disclosure laws such as HIPAA and HITECH. It is not important to document the time Ms. Patel plans to pick up her prescription. How is the remaining balance paid? The service includes a number of questions and answers related to contact information, as well as other topics covered in the medical assistant exam. The practice has a couple of options on how to handle the overpayment, but the provider cannot legally hold on to the money indefinitely. For example, patients may not understand why they need to pay for a telephone appointment or why a telehealth visit costs the same as an in-person one. Which of the following codes is correct for a complete blood count lab test? f a patient mails a check payment without having sufficient funds, the medical office could: deduct the amount from the medical offices checking account balance. A. the number of RBCs in a given volume of blood. 7. It is not necessary for the order to be documented in the patient record before the medical assistant can generate an order. She had been feeling fine until last week when she started feeling very tired. Tens dificuldade em fazer apresentaes em Ingls? This credit balance is not actually an overpayment. In addition to the basics of taking medical histories and vital signs, youll also need to know more about common diagnostic tests and treatments. We dont want to alienate patients because this is a stressful time for them, she says. Recognize legal responsibilities and unethical practices. . The Internet is a good resource when trying to collect money owed from a patient who has moved without leaving a forwarding address. Alice and Michele are on the editorial staff of BC Advantage and are regular contributors to the magazine. Answer: __________________________ 3. When accepting a credit card for payment, the medical assistant should verify the name and the expiration date on the credit card. 2003-2023 Chegg Inc. All rights reserved. 10. Debit A _________________ deducts an amount from an account balance. Study with Quizlet and memorize flashcards containing terms like Payment by credit card for a medical practice ____., On average how much will a medical practice generally receive if the provider charges $100 for services and the patient pays with a credit card, If a medical practice accepts credit card payments, the American Medical Association (AMA) suggests the use of which guideline? which of the following is an advantage of a regular checking account . The chapter also covers medical office procedures, medical records and billing and coding. 6. CMS will allow real-time audiovisual resident supervision this year. The medical assistant submits a claim with the secondary insurance for $275.00. The insurance carrier usually makes the overpayment, but sometimes the patient makes it. The primary allows a certain amount, makes payment, then the secondary insurance processes the claim. The medical assistant helped the patient network with others. True or false? Obtaining patient consent to receive these messages is easy because Delaware law doesnt require providers to ask patients whether they want to opt in to receiving these messages. Candidates work with NCCT (by calling 800-875-4404) to determine test dates and test sites. A credit balance results when the secondary payer allows and pays a higher amount than the primary insurance carrier. True or false? This code is also used for which condition? C. the percent by volume that RBCs occupy in whole blood. EFT allows payment to be automatically deposited into the provider account. True or false? Studying for your test using sample questions is highly effective. Nine tips for collecting patient balances - MedicalEconomics The medical office may not impose a returned check fee for NSF checks because it is against insurance agreements. Medical Office Computer Applications (use medical software applications, maintain electronic medical data, and use peripheral devices). 3.ESR stands for: Through AMA Insurance, AMA members can access physician-focused insurance at competitive rates from top carriers. Occupational Analysis of Medical Assistants, CMA (AAMA) Certification Practice Exam |, CMA (AAMA) Certification Practice Exam FAQs, http://clincalc.com/DrugStats/Top200Drugs.aspx. True or false? True or false? She paid her $25.00 copay with a credit card. use the Order Entry record section in Clinical Care. Listen up, 8 Medical Coding Mistakes That Could Cost You. The status of the Ella Rainwaters claim for this encounter is: __________. If an insurance carrier pays more than expected, it is important to first determine if it is truly an overpayment. How should primary care physicians be paid? Prior Authorization is located in the Form Repository. Post Case Quiz 1. Mongillos staff continue ask for an upfront copayment either in person or ahead of time when confirming appointments via phone, but they dont insist on it. An Ohio mom was prosecuted after disclosing her illicit drug use upon giving birth. Sometimes a patient has two insurance plans. See who can license the AMA Physician Professional Data database and how physicians and med students can opt out of having their information licensed. B Tell Ms. Richardson that eventually her insurance carrier will come around and pay so just wait a bit and see. The medical assistant must also code the venipuncture procedure used to obtain Ms. Richardsons blood samples. Disclaimer:Test-Guide is unaffiliated with, and completely independent of, all testing organizations such as ACT, Inc., Educational Testing Service, the Graduate Management Admission Council, etc., and receives no promotional funding from any such organization. If your practice intends to accept card payment as well as store, process, and transmit cardholder data, you need to host your data securely with a Payment Card Industry (PCI)-compliant hosting provider that ensures the data is encrypted, password protected and compliant with PCI Data Security Standards, he adds. However, there are caveats. Balance in ones favor on an account, promise to pay bill later. C.high and hard. Correspondence with a patient does not need to be included in the patients medical record. 2. Patients simply click through the link to a secure site where they can make the payment. Payer Overpayments Home > Allied Health > Medical Assistant > Free NCCT Medical Assistant Practice Tests. Resident physicians and their spouses or significant others dont have much time together. See how to use the AMA's Online Data Collection Center to update your address or other contact information. Read these questions carefully and make sure you understand what is being asked before selecting your answer. Depending on who the carrier is, its a different rule even for the same payer.. Scheduling (set up patient appointments, manage referrals, manage patient reminder systems). How is the remaining balance paid? If the practice makes a reasonable effort to collect from a patient who is experiencing financial hardship (e.g., job loss due to COVID-19), providers may be able to offer a discount (e.g., settle for 70% of the amount owed) without violating Stark Law, says Tinsley. True or false? Lets say a patient came in for an office visit and paid a co-pay. 6 Employ enough billers or consider outsourcing. Download AMA Connect app for The amount contractually adjusted off from the primary insurance carrier was more than needed, based on the secondary insurance carriers payment. Key Council reports on this topic have addressed patient-centered medical homes, precision medicine, APMs, telemedicine, and retail and store-based health clinics. Collecting amounts due from patients at the time of service, or at the point of care (POC), offers numerous benefits to practices, such as reducing accounts receivable, increasing cash flow, reducing medical billing and back-end collection costs, decreasing the administrative burdens of tracking and writing off bad patient debt and managing the . Summary: Try one of our free NCCT practice tests below to see how much you already know. What Do Scrubbers Do in Revenue Cycle Management? All trademarks used on this site such as ACT, GRE, and SAT are registered trademarks of their respective owners, and are used here solely for purposes of identification. Solved #73 Complete Superbill, Ledger, and Claim for Anna - Chegg Read the question carefully and make sure you understand what is being asked. True or false? 150 of those questions will count towards your score, while 15 will be unscored pretest questions. If the payer states during the call that they processed the claim correctly and there was no overpayment, then you need to investigate further. If the patient writes payment in full and the account is not fully paid, the medical assistant should scratch the documentation from the check. The passing score for the exam is based on a variety of factors including established difficulty ratings for each test question. Personally, I always ask them to request the money back with a written explanation. The AMA Update covers a range of health care topics affecting the lives of physicians and patients. d. the medical assistant should allow the patient to leave quickly if they cannot pay so that they are not embarrassed. This makes it difficult to know exactly how much patients will owe, he adds. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. #73 Complete Superbill, Ledger, and Claim for Anna Richardson The medical assistant should: A. The patient's balance is a negative number. You need to have cash coming in to pay expenses., Cheryl Mongillo, practice manager in Wilmington, Delaware, says her family medicine practice has been less aggressive with upfront collections during COVID-19 because payer policies regarding patient financial responsibility have changed so frequently. 3. The primary insurance pays $275.00. Which data elements are part of the Insurance Claim Tracer? 1 credit = 1 hour = 60 minutes. And remember: only credit overpayment amounts to future visit charges if you have the patients permission. This includes having a conversation at the time of booking about how much each service will cost, says Flint. However, each of these scenarios poses one significant challenge: Collecting copayments and coinsurance. In order to document the University Laboratory results for Ms. Yan, the medical assistant should: __________. A payment system in which payments to providers are fixed and based on the number of enrollees over a period of time regardless of the type or numbers of services provided is called: True or false? -Medical asepsis Third party payments to the medical office are submitted via electronic funds transfer. The patients balance just needs to be adjusted to offset the credit. Notify the patient of the overpayment. The Insurance Claim Tracer is available in __________ If you have the opportunity, spend some time shadowing a medical assistant or doctor and take note of the questions they ask and the way they interact with patients. Learn more! Differentiate between copayment and co-insurance amounts, he adds. Question 1 Question If a child covered by both a primary and secondary insurance is charged $350.00 for a procedure. They also received financial assistance through the Paycheck Protection Program. Medical Assisting|CMA (AAMA) Exam Demand an easy-out contract. Learn more about how to get started with research in medical school. Sometimes a patients secondary insurance carrier is a privately purchased insurance. True or false? Scan for accuracy, don't accept checks made out for more money than owed, and don't accept third party checks. Send out your statements, make your collection calls, and forge ahead. Temporarily relaxing your processes can have a negative effect in the long-run because patients may come to expect and even demand that leniency indefinitely, he adds. This act encourages debt collectors to use abusive, unfair, or deceptive practices to collect past due monies. If you receive a payment from an insurance carrier and the entire payment is wrong or not rightfully due to the provider, write void on the check and return it to the insurance carrier with an explanation of why the payment was not due. A patient payment dropped off at the medical office. All of these factors can help a practice maintain or improve its financial viability. The medical assistant submits a claim with the secondary insurance for $350.00. Even checking patients in for their in-office visits while they wait in the car. True or False? It only requires them to let patients opt out. -Finally, get to know more about common treatments with this overview from MedicineNet.com. cannot just keep the overpayment that is illegal, patients balance just needs to be adjusted, Advanced Medical Billing Marketing for the New Economy, Millennials Are Changing and Improving Healthcare Workforce Trends, Use of Electronic Health Records is Improving Patient Care. . Of the 165 questions, 150 are scored and 15 are pretest questions that are not scored. Be careful of questions that are worded in a way that is designed to trick you. Again, the provider cannot just keep the money. Sometimes the payer will just ask the provider over the phone to return the overpayment. It is acceptable to insist on cash only payments from patients with previous NSF checks. All checks prepared for a deposit must be: arranged in numerical order by check number. Accounts receivable ledger. True or false? Understand and follow CDC and OSHA standards and precautions. credit card Which of the following is NOT, SS-5 Which for is used to apply for, in balance When the end-of-month accounts, it satisfies govermental reporting regulations Which of the following is not The AMA promotes the art and science of medicine and the betterment of public health. Immediately send the patient a check for the overpaid amount with a note explaining the overpayment. The medical assistant only needs to document checks received from insurance carriers on the bank deposit slip. Check reference resources to check medications. Chapter 26 of the Quizlet Test Prep series for Medical assistants covers the duties and responsibilities of the medical assistant This chapter includes a review of the medical assistants role in patient care, as well as coverage of the legal and ethical aspects of the profession. Copyright 1995 - 2023 American Medical Association. -For more on diagnostic tests, this article from WebMD provides a helpful overview of some of the most common ones that Medical Assistants are responsible for administering. With that said, practices should strive to avoid over-collecting from patients so they dont end up owing money theyve already spent on salaries and supplies, says Flint. Maintain the office manuals for policies and procedures. The Problem List allows the user to enter both the ICD 9 CM code and ICD 10 code as part of the record. Which of the following cases is most likely to be tried in a small . Most Commonly Used Medications | For the 50 most commonly used medications, visit the following website: http://clincalc.com/DrugStats/Top200Drugs.aspx.

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